Pink Heaven

Never will I be a customer to MBF again
Thursday, June 11, 2009

I became a MBF card member 2 years ago because it's giving away a free lugguage that I like.. Ended up with so much so problem that I made a police report.

There's a fraud case of my credit card. Upon reporting the case, they asked just to wait for their investigation result before I take any action ( I requested to see the CCTV, want to know who is that and whack the fella ^_^ ). After waited for a long 3 months, they are veyr "kind" to waive for me Rm200+ petrol station trasaction which does not require any signature, but asked me to pay for RM4xxx trasaction that the signature is like drawing a turtle on the paper.

!@%*!@^%#^!@(^!* Are they mad?
the best answer from them is " This is a sophisicated chip base high technology card which does not require signature verification." BULLSHIT !!! Why do I need to sign at the back of the card and why do I need to sign upon purchasing any item?

Since then, their staff Rxxxx been calling me 3-4 times a week to ask for payment.
I told her I've contacted FMB (Financial Mediation Bureau) to investigate, but she dare to shout at me
R: "You don't bluff me and try not to pay! I'm asking you to pay now"
me: "Are you threathening me to pay now?
R: "Yes. I am threathening you to pay."
me: " I'm recording this conversation. Can you repeat 1 more time of what you said just now?"
R: "Yes. I am threathening you to pay now."
me: " Give me a few second, I'm driving now, let me park my car at the side and talk to you."
R: "doooooooo" ( line cut off)

I made a police report at that night itself for the threat.

Never will I be a customer to MBF again. Think twice friends....

| 10:15 PM | 0 Comment(s)

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