Pink Heaven

Mission Accomplished
Saturday, December 16, 2006

Had been "busy" for a few weeks (cannot remember why) and delayed for my house's defect submission. Oh ya ... this is the normal procedure after you collected your house key from the developer. You are given a chance to complaint whatever you are not satisfy with....

I was a bit lazy to write the defects down in a house without fan/aircon, no tables and empty... Went there a few times, but cannot take the heat... maximum hour I stayed in the house was about 1.5 hours...

But today decided to get it done ... Woke up 8am and head towards Puchong with my tools:-

hammer, screwdriver, masking tape, pencil, pen, stool, permanant marker

In the beginning I knocked at every single tile back and forth to confirm whether the tile is hollow or not, checked every corner to find DEFECT...

It's a really hard work ;( Have to stand and squad, climb up and down... Thank God I had my breakfast.

Cut the long story short... 3 hours later ... finally got something ready to submit... actually I was getting tired and reduce my expection (loosen the criteria).

Unfortunately the sales office is closed for lunch break ...
No prob ... I went back to my office (in Puchong also) to write down everything properly again...
Back to the sales office at 1:30 to submit the complaint form. The sales person asked me "What type of English is this?" *wooowooo* I got offended a bit ;) complain what ... what nice word and grammar are you expecting some more?
I sat down there to go through the 69 defects with him one by one... He rewrote everything again .... and that took 1 1/2 hours...

Though he said some of the complaint will not be attended, but it's still my right to file my complaints ... I understand something is difficult to rectify, they might need to break it all and redo ... but ...This is the most expensive thing I haev ever bought in my life and it can be better ..

Will you accept it if you spent $180,000 to buy a car and found out the door is dented and then the sales person tell you "this is very difficult to touch up, need to change the whole door... you just accept it lar" or " When you got banged later also have to change mah"

I know I am very particular ... but but .... I wish they haev done it better... then I will not haev to complaint lo ...

Anyhow, the defect list/complain form is completed .. Now, have to wait for 1 month to check again ... most likely I have to fill in 2nd complaint form ...

| 11:47 PM | 0 Comment(s)

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